Date

Branch Name*

Ashugonj Branch(105) Ashulia Branch(164) Banani Branch(104) Banani SME(505) Banglabazar SME(502) Bangshal Branch(119) Baridhara Branch, Dhaka(169) Barisal Branch(118) Basundhara Branch(155) Bhairab Bazar Branch(122) Bhaluka Branch(156) Bhulta Branch(138) Board Bazar Branch(146) Borogola SME Branch(506) Brahmanbaria SME Branch(507) Chittagong EPZ Branch(167) Chowmuhuni SME/Agricultural Branch(509) Comilla Branch(137) Cox's Bazar SME Branch(512) Danga Branch(161) Dhaka EPZ Branch(115) Dhaka New Market Branch(160) Dhanmondi Branch(110) Dilkusha Branch(101) Dilkusha Corporate Branch(152) Dhanmondi Satmasjid Road Branch(162) Donia SME Branch(508) Elephant Road Branch(114) Feni Branch(142) Garib E Newaz Avenue Branch(166) Gulshan Branch(102) Gulshan Circle-2 Branch(149) Gulshan Link Road Branch, Dhaka(168) Imamgonj Branch(106) Jessore Branch(145) Joydebpur Branch(121) Jubilee Road Branch(147) Kakrail Branch(124) Kalabagan Branch(134) Kawran Bazar Branch(107) Kawran Bazar SME(501) Keraniganj SME(510) Khatungonj Branch(111) Khulna Branch(113) Kodomtoli Branch(153) Konabari Branch(135) Madanpur Branch(157) Matuail Branch(159) Meghnaghat Branch(109) Mohakhali Branch (Islami Banking Branch)(116) Mohammadpur SME(504) Motijheel Branch(108) Mouchak SME(503) Moulvi Bazar Branch(125) Munshigonj Branch(158) Mymensingh Branch(131) Narayangonj Branch(120) Narsingdi Branch(154) Nawabpur Road Branch(139) Nazirhat Branch(163) O. R. Nizam Road Branch(123) Pagla Branch(141) Pahartoli Branch(132) Panthapath Branch(144) Rajshahi Branch(128) Rampura Branch(136) Rangpur Branch(140) Rokeya Saroni Branch(129) Satarkol Branch(165) Shymoli Branch(150) Sirajgonj SME Branch (511) Sylhet Branch (Islamic Banking)(117) Tangail Branch(151) Tongi Branch(126) Uttara Branch(112) Zinzira Branch(127)

Name of Complainer*

Subject:*

Complainer Type

Existing Customer
New Customer

A/C Number (If Exist)

Mobile*

Phone

Email:*

Address

Complaining Product/Service*

Deposit
Loan & Advance
Islamic Banking
Credit card
Online Banking
ATM-Booth
SME
Corporate

Nature of Complaint

Account not opened/closed
Amount Not Credited
Card/Pin not Working
Misplaced Cheque at branch
Request not processed
Delay to disbursal

Brief Details of Complaint*

Desired Outcome

Suggestions to Avoid Problem